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Official website access for US customers - Primal Grow checkout is routed through the secure partner portal.
Primal Grow
Refunds

Primal Grow Refund Policy

Refund requests are handled through the official checkout partner using your order number, receipt email and support instructions.

The public Primal Grow presentation describes a 60 day money back guarantee. To request help, contact orders@primalgrowofficial.com with your order number, checkout email, shipping name and a short explanation of the request. Support may provide return instructions, verification questions or partner checkout steps based on the order record.

Keep the receipt, tracking link, packing slip and product package until the request is resolved. For damaged items, wrong items or broken seals, include clear photos. Refund timing can depend on the checkout partner, payment network and whether return instructions are required. Shipping fees, taxes and special handling may be treated according to the checkout terms shown at purchase.

Do not send card numbers, CVV codes or bank logins by email. Support can locate the order through normal order details. Requests outside the stated window may not qualify, but support can still review the record and explain available options.